In essence, support boils down to two categories; proactive and reactive.  Are you currently faced with an uphill battle, or do you have a team in place that is accountable?

* Your tech team and developer having access to instant support.

* Not having to play monkey-in-the-middle.  Let the pros work.

* Being able to call in for help without waiting.

* Having x-ray vision into a site problem (New Relic)

* Having someone that knows your site specifically.


* A pro-active team member that keeps you on task.

* Pro-active monitoring to watch out for things that cause lost sales.


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999 E. Touhy Ave. #167

Des Plaines, IL 60018

©2020 by Tom Puchalski.